{"id":141506,"date":"2023-11-18T17:16:34","date_gmt":"2023-11-18T17:16:34","guid":{"rendered":"https:\/\/um-edu.online\/almaarefa\/?page_id=141506"},"modified":"2023-11-24T20:35:31","modified_gmt":"2023-11-24T20:35:31","slug":"%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%aa%d9%82%d9%86%d9%8a%d8%a9-%d9%88%d8%a7%d9%84%d8%aa%d8%ad%d9%88%d9%84-%d8%a7%d9%84%d8%b1%d9%82%d9%85%d9%8a","status":"publish","type":"page","link":"https:\/\/www.um.edu.sa\/en\/\u0625\u062f\u0627\u0631\u0629-\u0627\u0644\u062a\u0642\u0646\u064a\u0629-\u0648\u0627\u0644\u062a\u062d\u0648\u0644-\u0627\u0644\u0631\u0642\u0645\u064a-2\/","title":{"rendered":"Technology management and digital transformation"},"content":{"rendered":"
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Information technology services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n Service manual <\/h3>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n Service Request <\/h3>\n <\/div>\n \n
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\n Contact Us <\/h3>\n <\/div>\n \n
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About management<\/h3><\/div>

\nThe administration is a vital spirit that manages programs and networks, and supervises the comprehensive conduct of the university's technological operations. In light of the rapid advancement of technology and its great importance in improving the quality of education and developing administrative processes, the Technology and Digital Transformation Department seeks to provide an effective and innovative digital environment that meets the needs of all categories of beneficiaries at the university.\n<\/p>\n

\nThe management's tasks are to manage and maintain digital programs and applications, secure network infrastructure and systems, in addition to developing electronic solutions that contribute to accelerating operations and improving user experience.\n<\/p>

\nThe administration also seeks to enhance the culture of digital transformation and technology integration in all aspects of university life, with a focus on improving university services and providing a safe and sustainable electronic environment. We believe in the importance of innovation and continuous development, and we consider technology a vital means to achieve academic and administrative excellence at Al-Maarifa University. We call on all university members to participate actively and constructively in the digital transformation journey that we all strive to achieve.\n<\/p>

\nLet us work together for a better, sustainable and innovative future at Knowledge University, where technology is a key factor in achieving our academic and administrative goals.\n<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Services provided A presentation of the information technology services provided within the university <\/span><\/h2>

So many academic goals that we expect you to achieve.<\/p>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Network management<\/h3><\/div>
Designing and maintaining network infrastructure and ensuring secure and stable connectivity for systems and users.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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technical support<\/h3><\/div>
Providing technical assistance to users in the event of hardware or software problems, managing support tickets, and solving problems effectively.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Information security<\/h3><\/div>
Implement and maintain security procedures to protect sensitive data and information and detect and respond to security threats.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Systems administration<\/h3><\/div>
Installing and maintaining systems and servers, ensuring software is updated, and addressing security vulnerabilities.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Educational information technology<\/h3><\/div>
Technical support for e-learning platforms, interactive technologies, and development and updating of educational web applications.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Data management<\/h3><\/div>
Effectively store and retrieve data and organize backups to maintain business continuity.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Technology integration<\/h3><\/div>
Connecting and integrating different systems to ensure effective data exchange.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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User training<\/h3><\/div>
Provide training courses for users on using technology effectively and publish educational resources to enhance users' understanding of tools and applications.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Providing technological consultations<\/h3><\/div>
Providing strategic direction on the use of technology to improve university operations.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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